All Savage Jewels orders are shipped from Montreal, QC, Canada.
We offer reliable and efficient shipping services to our customers. We understand the importance of receiving your jewelry items on time, and we strive to make your shopping experience seamless and convenient. Whether you choose our Express Shipping or Standard Shipping, rest assured that your order will be handled with care and delivered to you promptly.
Express Shipping:
With this shipping option, your order will be delivered to your doorstep within 1 to 2 business days.
Standard Shipping:
You can expect delivery within 3 to 9 business days.
Tracking Your Order:
We want you to stay informed about the progress of your order. Once your package is dispatched, we will provide you with a tracking number via email. This tracking number allows you to monitor the journey of your jewelry as it makes its way to you.
Shipping Fees:
Shipping fees for both Express and Standard Shipping will be calculated at checkout. The cost will depend on the weight and destination of your order.
Order Processing Time:
Please note that order processing time is separate from the shipping time frame. Once your order is placed, it will be processed within 24 hours after the payment is cleared. After processing, your package will be handed over to our trusted shipping partners for delivery.
If you have any further questions or need assistance regarding shipping, please don't hesitate to contact our friendly customer support team. We are here to ensure that your Savage Jewels shopping experience is flawless from start to finish.
Returns
Please see the return guidelines listed below to see if purchased items are eligible for a return. We offer free 30-day returns for all customers in the US and Canada. Shipping fees are non-refundable, these return shipping fees are deducted from the refund amount. The return window starts from the day the shipment is delivered.
To qualify for a return:
Items must be in their original condition without signs of wear or damage
Items returned by mail must be in all original packaging (tags, box, and pouch included)
